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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Waddington

July 16, 2025

5  out of  5
rating by Robin Waddington
"Couldn't ask for anything better in terms of customer service. Luke has been great with the quick responses to all of my questions! Never had this kind of customer service anywhere else."
We responded:
"Thanks Robin, we appreciate your business!"
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Lauren Rodgers-Schroeder

July 15, 2025

5  out of  5
rating by Lauren Rodgers-Schroeder
"Luke has been a godsend to me the last year. My daughter was in a car accident last month and he answered the phone right away when I called and helped me through every step of the way. Everyone in the office is polite and has great customer service. They are a pleasure to work with."
We responded:
"Thanks Lauren, always glad to help!"
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Meghan Horvath

July 11, 2025

5  out of  5
rating by Meghan Horvath
"Luke was very responsive and helpful in updating my coverage. I’m all set. Thank you Luke!!"
We responded:
"Thanks Megan, we appreciate your business!"
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Nancy O'Keeffe

July 11, 2025

5  out of  5
rating by Nancy O'Keeffe
"Luke on Trevor’s team has been great! From setting up service to filing a claim, the service and communication has been too-notch."
We responded:
"Thanks Nancy, we appreciate your business! "
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Diana H

July 11, 2025

5  out of  5
rating by Diana H
"On a hot and humid day, I was on the side of the road with a flat tire on my truck. I called State Farm and explained my situation. They contacted a wrecker service that does tire changes and promptly called me back, letting me know that help would soon be on the way. The wrecker service called me and they arrived within 1/2 hour, took a picture of my insurance card, and changed the tire. They billed State Farm directly and I was back on the road within an hour. I was very grateful for the wonderful service. I highly recommend State Farm!"
We responded:
"Thanks Diana, always glad to help!"
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Scott Morse

July 8, 2025

5  out of  5
rating by Scott Morse
"Very quick response always friendly, courteous and respectful. Asset to your company."
We responded:
"Thanks Scott, we appreciate your business!"
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Mark Hammond

June 17, 2025

5  out of  5
rating by Mark Hammond
"I have been a customer of State Farm for well over 30 years and the experience that I have gotten from Benjamin is above and beyond anything I’ve experienced. And for that reason I will continue to be a loyal customer."
We responded:
"Thanks Mark, we appreciate your business!"
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DnB

June 17, 2025

5  out of  5
rating by DnB
"We will continue to stay with State Farm for our insurance needs! Such an ease at mind that our local State Farm Agent Ben & Trevor treat their clients with great service. Clients are not just a ticket!! We recently had a claim and Ben handled it with awesome customer service!!!!! Thanks Ben!!!!"
We responded:
"Thank you!"
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Dennis Morris

May 5, 2025

5  out of  5
rating by Dennis Morris
"We couldn't be happier, good job and we appreciate u guys...😊"
We responded:
"Thank you Dennis, we appreciate your business!"
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Katerina

February 14, 2025

5  out of  5
rating by Katerina
"Peyton was very helpful and very patient. Both Peyton's were"
We responded:
"Thank you Katerina, we appreciate your business!"
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Lora Romano

December 31, 2024

5  out of  5
rating by Lora Romano
"Our previous agent retired and we were transferred to this agency. They have been nothing but helpful every time we have called and even helped save us some money on our existing policies. Looking forward to our continued relationship with them."
We responded:
"Thank you so much Lora, we appreciate your business and look forward to working with you as well!"
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Deb Denton

October 30, 2024

5  out of  5
rating by Deb Denton
"Ben H. has been the most professional and efficient agent I’ve dealt with in insurance. When my car needed towed, I was able to reach out and get the information needed in a timely manner. He’s always friendly and willing to go the extra mile! Kudos!"
We responded:
"Thank you Deb, we appreciate your business!"
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Jazzy Flashing

October 30, 2024

5  out of  5
rating by Jazzy Flashing
"I had a great experience with this State Farm! Specifically, Peyton Seaman was a great help with getting my car insured by making it a smooth and seamless process. He gave lots of reassurance throughout the switch! 10/10 would recommend!"
We responded:
"Thank you Jazzy!"
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Taylor Pyatt

October 30, 2024

5  out of  5
rating by Taylor Pyatt
"Always responsive, effective, and friendly. Highly recommend Luke to anyone looking for a reliable insurance agent."
We responded:
"Thank you Taylor, we appreciate your business!"
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Jeffrey Plunkett

October 28, 2024

5  out of  5
rating by Jeffrey Plunkett
"I could ask for nothing more in terms of customer service! Ben is fantastic!"
We responded:
"Thank you Jeffrey, we appreciate your business!"
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Kory and Ian Thomas

September 24, 2024

5  out of  5
rating by Kory and Ian Thomas
"Trevor and his staff are always giving us the best care for our auto, home, and life insurance needs. They genuinely care about their customers and offer quick and convenient services. Can’t recommend them enough, I will be a customer for life!"
We responded:
"Thank you Kory!"
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Christopher Schlemmer

September 20, 2024

5  out of  5
rating by Christopher Schlemmer
"Time and time again I have had great experiences with all of the State Farm staff. They are very knowledgeable, friendly, and prompt. Being able to call your insurance agent and have a person answer the phone instead of something automated is an amazing advantage itself. I have been with State Farm for over a decade and every time I have quoted insurance rates at other companies their rates do not come lose to being competitive with what State Farm has been providing my family and I."
We responded:
"Thank you, we appreciate your business!"
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William Heese

September 20, 2024

5  out of  5
rating by William Heese
"Trevor’s office has been very helpful and timely. I received my insurance card in the mail the day after I got my policy!"
We responded:
"Thank you William, we appreciate your business!"
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Thomas Diercks

August 9, 2024

4  out of  5
rating by Thomas Diercks
"I recently decided to check rates for my home and auto insurance with State Farm. I was pleasantly surprised by the quote I received from Jacqueline 😁. I saved quite a bit of money so I bundled and switched from Geico to State Farm! Thanks to Trevor Halloran’s State Farm office in Columbia Illinois!"
We responded:
"Thanks Thomas! Glad we were able to save you some money! Hopefully we can make it a 5 star experience next time!"
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Sabriana Price

August 9, 2024

5  out of  5
rating by Sabriana Price
"Very responsive, answered all of my questions and made switching companies a breeze!"
We responded:
"Thanks Sabrina, we appreciate your business!"
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Jimmy Horn

August 9, 2024

5  out of  5
rating by Jimmy Horn
"State Farm has been absolutely awesome to work with. Not only was I provided a lower rate, but I was given excellent customer service as well. Peyton made the transition incredibly easy, and Ben was a great help too. Highly recommended!"
We responded:
"Thanks Jimmy, we appreciate your business!"
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Terry Anderson

August 9, 2024

5  out of  5
rating by Terry Anderson
"As everyone knows, the cost of everything has skyrocketed. This includes the price of insurance as well. I decided to check out my options and gave Ben Heese a call at State Farm. Wow! What a great decision. Ben made the experience very enjoyable and I have zero regrets months later. He is very knowledgeable, friendly and professional. Ben saved me hundreds of dollars and I have peace of mind regarding the policies of my home and vehicles. Choosing Ben to be my agent and going with State Farm was a great choice. I have referred several friends and they have signed up as well. Ben always calls me afterwards to thank me and evens sends me gift cards as a show of appreciation. Thanks Ben!"
We responded:
"Thank you Terry, glad we were able to help save you money, we appreciate your business!"
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Lauren Fahey

August 7, 2024

5  out of  5
rating by Lauren Fahey
"Allison at the Trevor Halloran State Farm office helped take care of my home and auto insurance needs and got me a great deal! Highly recommend!"
We responded:
"Thanks Lauren! Always glad to help on home and auto insurance!"
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Sara Mcdermott

August 7, 2024

5  out of  5
rating by Sara Mcdermott
"I am so happy I switched my State Farm policies over to Trevor Halloran's office. My agent was Jax and she worked diligently to update my policies to get me the best coverage at the best price possible. I highly recommend this agency especially if you're looking for agents that truly have your best interests at heart."
We responded:
"Thank you Sarah, we appreciate your business!"
Profile photo of Jesse White

Jesse White

August 7, 2024

5  out of  5
rating by Jesse White
"I switched to Trevor after my last agent let go of the only English speaking agent. Jax was just knee high to a grasshopper for the agency and she was able to get me a better rate than what I was paying for over 10 years. It's nice to be working with this group! I highly recommend regardless if you're looking to sleep better at night with peace of mind or tossing around the idea of kicking your current provider out of bed, knowing you got a neighbor like Trevor and Jax will be the best choice you've ever made. Peace out, girl scout!"
We responded:
"Thank you Jesse, we appreciate your business!"